An error message on the Facebook website mentioned a problem with the Domain Name System (DNS). A Facebook spokesman apologized via Twitter and assured that interference was being worked on. The causes of the problems were initially unknown. WhatsApp also apologized for the failure via Twitter and announced that they were working on fixing the problem as soon as possible.
We are aware that some people are having problems accessing our apps and products
We are working on returning things to normal and we apologize for any inconvenience
In parallel, the group's spokesman, Andy Stone, has tweeted the following message:
We are aware that some people have difficulties accessing our applications and products . We are working to get back to normal as quickly as possible and we apologize for the inconvenience
A connectivity failure that, as published by the expert Jane Manchun Wong on her Twitter account, is due " to a problem in the DNS " that would also be affecting the workers of Facebook, Instagram and WhatsApp as well as its millions of users in all the world.
In this way, employees would find a message that reads: "connection time exceeded, could not access the servers" of WhatsApp, Facebook and Instagram.
According to programmer @Phineyes, "it appears that authoritative DNS [the way domains resolve their IP addresses] have been removed from the BGP DFZ" so that "there is no immediate way for routers to access servers. of Facebook's IP addresses".
An interpretation that also matches that provided by Cloudflare Senior Vice President Dane Knecht. Through his Twitter account, he stated that "Facebook's DNS and other services are down and that their BGP routes have been withdrawn from the Internet . Cloudflare 1.1.1.1 has begun to see a large number of failures in the last 20 minutes".
WHATSAPP IS DOWN
WhatsApp, the Facebook-owned instant messaging social network, is experiencing global connectivity issues that prevent users from being able to send and receive messages normally.
In this sense, services such as DownDetector (in which users report failures in the different social networks) have registered a large number of incidents related to WhatsApp in the last minutes.
Specifically, in just over 20 minutes of failure, the web has registered more than 22 incidents related to the fall of WhatsApp.
INSTAGRAM IS ALSO DOWN
Likewise, Instagram, which is also owned by Facebook, would be experiencing connectivity problems in its services. Specifically, users could not upload new photos, comment on existing photos or stories of other users, or use the chat to exchange direct messages with other contacts.
INSTAGRAM'S RESPONSE TO THE FALL: "BE PATIENT"
In the case of Instagram, the donwdetector website has registered more than 10,000 incidents in the last few minutes.
"Instagram and its friends are having a bit of a difficult time right now and you may be having some problems using them. Be patient, we are working on it !", Said the corporate Instagram account on Twitter, accompanied by the hashtag, #InstagramDown which is currently a trending topic on Twitter.
FACEBOOK DOESN'T WORK EITHER
Likewise, Facebook, the social network and parent company of WhatsApp and Instagram is also currently down and users cannot send, receive messages or make new posts.
In the case of Facebook, the incidents reported by the web are minor, although they already exceed 4,000 notices in the last minutes.
"We are aware that some people are having problems accessing our apps and products. We are working on getting back to normal as soon as possible and we apologize for any inconvenience," said Facebook's corporate profile on Twitter.
WHATSAPP RESPONDS: "WE ARE WORKING ON IT"
A generalized drop both in WhatsApp and in Facebook and Instagram on which WhatsApp has spoken through its corporate account on Twitter.
"We are aware that some people are experiencing issues with WhatsApp at the moment. We are working on getting things back to normal and will send an update as soon as possible. Thank you for your patience."
Meanwhile, many users are turning to social networks such as Telegram and Twitter, as alternatives that are currently operational.
During the last half hour, the word WhatsApp has been repeated more than half a million times on Twitter, with messages that alternate the jokes with other other types of jokes.
IT IS NOT THE FIRST GENERAL FALL OF WHATSAPP, FACEBOOK AND INSTAGRAM
Despite the fact that it is a rather annoying problem that affects millions of users around the world, widespread crashes or failures in Facebook products (affecting WhatsApp, Instagram and Facebook itself) are quite common .
One of the most recent occurred in March of this year and the incident took hours to resolve.
News in development: this news about the fall of WhatsApp and Instagram will be updated with news about the status of these three social networks affected by the cuts.
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