Apple has long prevented users from putting the screwdriver on the iPhone themselves. Now the company is finally selling spare parts. This meets with goodwill – and criticism.
If you want to replace the battery in an iPhone, first you have to stretch the white adhesive strip between the battery and the iPhone housing. To do this, you should grab the end with special tweezers and then gently twist them so that the adhesive strip wraps around it. The procedure is carried out with all four adhesive strips. Only then can the battery be removed from the device. But beware: "Do not scratch or puncture the battery with the tweezers!"
This warning is from a guide on how to fix an iPhone 13. What is not new is how complicated it is to replace the glued-down battery in such a device. It's that Apple published this guide itself.
The group has been selling spare parts for iPhones since Wednesday. Including screens, batteries, camera modules. So far only for the phones of the 12 and 13 series and the current iPhone SE. This was announced in November last year, originally for early 2022. The program has now started, initially in the USA. Europe and other parts of the world are expected to follow later this year. This also applies to spare parts for MacBooks and iMacs with Apple's own M1 chip.
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Electronics manufacturer sells spare parts. That this is news at all is because Apple has long resisted users repairing their devices themselves. That is too dangerous, argued the group's lobbyists in the past, for example because the lithium-ion batteries could burst into flames. Some iPhone models even displayed a permanent warning if an unauthorized battery was installed. The fact that Apple of all people now wants to become a pioneer in repairability can safely be described as an about-face.
Samsung will also have it repaired soon
Apple is not alone in this. The devices from Samsung are also firmly glued and not exactly optimized for self-repair . And the South Korean smartphone manufacturer also announced a few weeks ago that it would soon be selling spare parts for smartphones to end customers.
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In this way, the corporations may only just anticipate legal obligations. The "Right to Repair" movement, which has long been demanding a right to repairs, is increasingly gaining a hearing: the EU Parliament, for example, has already spoken out in favor of such a right. The EU Commission is expected to present a corresponding draft law in the course of the year. In France, manufacturers have been required to print a repairability score on the packaging of their products for more than a year. The federal government's coalition agreement also mentions a right to repairs.
Apple prefers to sell the new possibilities as part of its own sustainability efforts. "We must constantly expand our customers' access to convenient, safe and reliable repairs," said Lisa Jackson, Apple's sustainability director. "As part of our circular economy strategy," says an Apple paper, we want to "invest more and more in expanding our repair network."
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Apparently the company actually did that. According to the company, the number of places that can carry out official Apple repairs has doubled in the past three years. There are around 5,000 " Authorized Service Providers ", i.e. companies authorized by Apple, as well as 3,000 independent repair shops with access to original parts. "For the vast majority of customers," these locations or Apple's own stores are still "the safest and most reliable repair," Apple writes.
But if you really want to, you can now put on the screwdriver yourself. In the " Self Service Repair " program there are exactly the same components and tools as are available to professional repairers, at the same prices. A display for the iPhone 12 costs around 70 dollars in the shop specially set up for the spare parts , a display for the iPhone 13 around 270 dollars. If you return an old display, you get a refund of $33.
The tools needed for installation can either be bought or rented for a week. For $49 you get two suitcases that together weigh more than 80 pounds. In addition to special screwdrivers and the tweezers mentioned above, there are also bulky devices with which you can press the display or the battery, for example.
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Anyone who has ever replaced the display of a smartphone knows that it is also possible to make it slimmer. The company iFixit has long sold repair kits for smartphones, including instructions and tools. However, this is not a device by the kilo, but a screwdriver with three attachments, tweezers, a spatula and a few small parts. In terms of price, the unofficial components are only a little cheaper: In the US shop from iFixit, an OLED display for an iPhone 12 including tools costs 250 dollars. If you buy it from Apple, trade in your old one and rent the tool case, you get $285.
Repair activists are disappointed
iFixit does not yet offer any parts for the iPhone 13. For the iPhone 11, the display costs $125. Again, Apple does not offer any parts for this model. It remains to be seen how the prices for the original components will develop. Apple says that its devices can still be repaired seven years after their release, although this is required by law in California anyway . The components should also be available for that long.
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When Apple presented its plans last year, not only was the surprise great, but also the goodwill in the repair community. Now that the details are known, enthusiasm is rather muted. Of course, the program is better than nothing, writes iFixit. The company is not only a parts shop, but also an important voice in the "Right to Repair " scene. It is good, for example, that Apple puts the repair instructions publicly online. And yet, "We're not impressed," writes iFixit in a blog post.
The reason for this ruling is that Apple requires you to enter the serial number of the device you want to repair when purchasing a replacement part. In this way, each component is linked to a specific device. There is a warning for parts that are not coupled, writes iFixit. This makes it more difficult, for example, to use functional parts from broken devices as spare parts - a particularly sustainable type of repair. "Unfortunately, this program extends the freedom to fix with one hand while locking a door with the other," writes iFixit.
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